Journal of Administrative Sciences and Policy Studies

Administrative Reforms in China: An Analysis of the Government Affairs Service Center of Pu’er City
Yu Yan, Prosper Bernard, Michel Plaisent, James Ming-Hsun Chiang

Abstract
Public administration in China has seen significant changes since the early 2000s. This study analyzes the changes recently undertaken in the Government Affairs Service Center of Pu’er City, a formal agency designed to connect the public with bureaucratic departments via a one-stop service facility. The article contrasts the performance of GSAC before and after the reforms implemented in 2012-13. The adoption of modern public administrative methods, guidelines, and practices have significantly improved the functionality and efficiency of GASC, making it much more of a consumer-oriented and performance-driven public agency.

Full Text: PDF     DOI: 10.15640/jasps.v2n2a1